AIO, hereinafter RESPONSIBLE, is responsible for the processing of the User’s personal data and informs you that these data will be treated in accordance with the provisions of current regulations on protection of personal data, Regulation (EU) 679/2016 of 27 April (RGPD) regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data, so that the following treatment information is provided:

Purpose of the treatment: maintain a commercial relationship with the User.

The operations planned to carry out the treatment are:

Referral of commercial advertising communications by email, fax, SMS, MMS, telephone or video calls, social communities or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the RESPONSIBLE or specialized suppliers and in charge of data processing and related to their products and services, or their collaborators or customers or suppliers with whom the latter has reached any promotion, sale or training agreement. In this case, the third parties will never have access to the personal data, and if necessary for the execution of the services never without the express and unequivocal prior consent of the User.

Perform statistical studies.

Process orders, requests or any type of request made by the User through any of the contact forms that are made available to him.

Forward the newsletter on the website.

Promote and facilitate promotional information on third-party products and services.

Data retention criteria: they will be kept as long as there is a mutual interest in maintaining the end of the treatment and when it is no longer necessary for that purpose, they will be suppressed with adequate security measures to guarantee the pseudonymisation of the data or the total destruction of the data. same.

Communication of the data: The data will not be communicated to third parties, except legal obligation and temporary and strictly confidential assignments according to this privacy policy.

Rights that assist the User:

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data and to the limitation or opposition to its processing.

Contact information to exercise your rights:

Postal address: AIO HEALTH PRO S.L., Avenida Diagonal, 403 3rd, 08008 Barcelona (BARCELONA)

Email address:


Users, by means of recorded telephone conversations, the marking of the corresponding boxes and data entry in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept, that your data is necessary to meet your request or guarantee the quality of the service, by the provider, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any modification thereof.

The RESPONSIBLE will only transfer his personal data that the User provides us when necessary for the contracting or subcontracting of some service with specialized providers and data processors. In such case, said providers will be subject to the obligation of confidentiality and other obligations established by the data protection regulations.

The RESPONSIBLE expressly informs and guarantees Users that their personal data will not be transferred in any other case to third parties, and that whenever they make any type of transfer of personal data that is not due to legal obligation or to the aforementioned specialized providers, they will be previously requested the express, informed and unequivocal consent by the Users. All data requested through the website or the Application are mandatory, as they are necessary for the provision of an optimal service to the User. In the event that not all data is provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.


That in accordance with the provisions of current regulations on protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR for the processing of personal data of his responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are treated.

The RESPONSIBLE guarantees that he has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of the Users and has communicated the appropriate information so that they can exercise them.

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